At Finbytechnovation it solutions, we strive to provide high-quality products and services to meet our clients’ needs. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Eligibility
• Software Products: Due to the nature of digital products, we generally do not offer refunds for software once it has been downloaded or accessed or hosted. Exceptions may apply under certain circumstances, such as defects or issues that prevent the software from functioning as described.
• Services: Refunds for services (e.g., custom software development, consulting, etc.) are evaluated on a case-by-case basis. If you are not satisfied with the service provided, please contact us within [30] days of the service completion to discuss your concerns.
2. Non-Refundable Items
• Customised Software: Refunds are not available for custom software that has been specifically developed to your specifications. We may, however, work with you to resolve any issues to your satisfaction.
• Subscription Services: Subscription fees for ongoing services are non-refundable once the billing cycle has started. You may cancel your subscription at any time, but no refunds will be provided for the unused portion of the subscription.
• Advance Deposits: Any advance deposits made for services or projects are non-refundable. These deposits secure your place in our schedule and are applied towards the total cost of the service or project. They are not refundable in the event of cancellation or discontinuation of the service.
3. Requesting a Refund
If you believe you are entitled to a refund, please follow these steps:

• Contact Us: Email our support team at [email protected] within [30] days of your purchase or service completion. Include your order number, details of the product or service, and the reason for your refund request.
• Evaluation: Our team will review your request and may ask for additional information or documentation. We aim to resolve refund requests within [10] business days.
• Approval: If your refund is approved, we will process the refund to your original method of payment within [7-10] business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.
4. Refund Exceptions
• Promotional Items: Items purchased during a sale or promotion are not eligible for refunds, except in cases where the product or service is not working.
• Third-Party Products or Services: We are not responsible for the products or services provided by third parties. Refund requests for such items must be directed to the third party.
5. Modifications to the Refund Policy
Finbytechnovation it solutions reserves the right to modify this refund policy at any time. Changes to the policy will be posted on this page, and it is your responsibility to review the policy periodically. The changes will take effect immediately upon posting.

6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us:
By email: [email protected]